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F.A.Q.
Choosing a Model
How can I choose the size that suits me
best?
Check out the "GUIDE"
section of our site for instructions on how to determine the
ring diameter you need to order.
Customised Model
Send us an e-mail with your special requests; we will process
them personally. Just be sure to specify the size, color,
adjustments for any piercings, customizations such as inlaid
photographs or texts, and any other suggestions or information that
will enable us to meet your request satisfactorily.
Instructions
How do I install my sheath?
You will find detailed explanations in the GUIDE section of our site.
We recommend using mineral oil to help you fit the sheath.
Compatible Lubricant
Currently, the only lubricant we recommend is oil of the “Vaseline”
kind, to facilitate the insertion and to reduce friction between the
skin and silicone.
Price and payment
How much is the Birdlocked in another currency?
There are various currency-conversion sites on the Internet, for
example: TCurrency
Conversion
What payment methods can I choose?
There are 3 different payment methods …
- By credit card, through
a "SaferPay.com" provider offering fully-secured access
- Through
PayPal
- by bank transfert
Shipping and Tracking
Choosing a delivery service
You can select either of two delivery methods:
- The mail (cheaper but slower)
- UPS (more expensive, but delivery is extremely fast); this way,
packages are never delayed because of holdovers at customs, which
sometimes last several days.
My package is late
Sometimes, when shipping by mail, the package may be held over for 2
or 3 days at your country’s customs offices. No need to worry, though:
customs often have overflows to process.
Warranty and Exchange
What warranty applies to these objects?
Only those sheaths found to have a manufacturing defect and purchased
less than 90 days prior to the defect being reported may be replaced
under warranty. You must send us a photo of the product and a proof of
purchase indicating the purchase date. If you purchased your product
from a dealer, please contact him directly.
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