Delivery terms and methods :

What is the destination of the package and the desired mode of transmission?

Delivery mode, at the customer’s discretion

Once you have placed your order, it will be processed and shipped as quickly as possible. You will receive a confirmation e-mail once your package is shipped. All shipments are given a tracking number.

List of shipping expenses by country of destination

When you place your order, you will be asked to choose your delivery terms. The following lists your various options, depending on where in the world you live



News from January 21, 2024
In partnership with UPS, * order today before noon, and you will receive your merchandise tomorrow.

* Offer valid for orders placed on any business day before 12 noon (GMT +1). For non-European countries, delivery is within 48 hours.

Terms of sale

Our products are made with products that comply with CE standards.

All personal data concerning you and communicated to us during your purchase are processed in the utmost confidentiality. We only request such information as is required to ensure the proper delivery of your orders. Under no circumstances will your personal data be sold or leased to third parties for advertising, mailing or other purposes. Furthermore, all transactions carried out using Visa or MasterCard credit cards appear on your invoice as Novamédia, not Birdlocked.

We reserve the right to change prices at any time, but products will be invoiced at the prices listed on the day the order was recorded, subject to availability. For deliveries outside of Switzerland, and unless stated otherwise, the customer bears sole liability for all customs duties and formalities: the customer commits to verify the possibility of importing the goods into the country of destination.

Return and Warranty
If you made an error in your order and the merchandise has already been sent, you have three days from the date of receipt to return it. This warranty is valid only for unopened products. You are liable for shipping and return expenses. Packages delivered via UPS can not just be refused. They must be accepted and returned at your expense. In the case of a refusal, no refund can be made. In light of the nature of the product, you forfeit any right to return the merchandise as soon as it has been opened. For goods shipped within Switzerland, our prices include VAT. Goods shipped abroad are subject to VAT and customs fees.

The products offered on the site comply with applicable Swiss legislation. Under no circumstance may we be held liable for any misuse of the products, including their use for any purpose other than that stated by the product manufacturer, nor for failure to follow the instructions on how to use the product, especially as regards the use of lubricants. The photographs, texts, graphics information and features reproduced and illustrating the products presented here are not contractually binding. Therefore, we can not be held liable for any error or omission in any of these product photographs, texts, graphics, information or features, or in the event of any change in features brought about by the suppliers. We disclaim any responsibility for the contents of sites to which hyperlinks on our own site may link.


The Place of Jurisdiction for any complaint is Lausanne. Please direct any complaint to:

Novamédia Fankhauser
Av. de Vernand-Dessus 3
1032 Romanel sur Lausanne (switzerland)

Phone 0041 21 731 72 30
Fax 0041 21 731 72 90



Contacts & Dealers :


UDS A/R NO: 9447-12-40698


Dealers: please contact our office and get a detailed offer, as well as our sales conditions

The compagny

Traditional company, located in French-speaking Switzerland, very near the Geneva lake, our company develops, manufactures and ships worldwide a very large range of silicone products.

All our products are shipped quite rapidly. We take particular care in our products’ finish, their packaging, and our compliance with the deadlines to which we commit.

Our products are manufactured using materials which comply with EC standards, and with brand-name components. We offer top-quality surgical silicone.


Our banking information:

Account holder:

Av. de Vernand-Dessus 3
1032 Romanel


BCV - Case postale 300 - 1001 Lausanne
CCP 10-725-4
Clearing: 767
Bic/SWIFT: BCVLCH2LXXX (Last 3 positions are optional depending on your country)

You have 3 choices of currencies to make payments

Type of currency Account number
Euro - € IBAN : CH77 0076 7000 E517 1575 3
Dollars - $ IBAN : CH08 0076 7000 R525 0726 8
Francs Suisse - CHF IBAN : CH11 0076 7000 L522 4677 0

Address :

Av. de Vernand-Dessus 3
1032 Romanel


Phone :

Local: +41 21 731 72 30

Fax :

Office: +41 21 731 72 90

Email :

3 payment methods :

secured and discreet payment

Worldwide Shipping :

- Fast delivery
- ­Discreet packaging

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